Shipping Policy

Last updated: May 6, 2026

At Novélle, we strive to deliver your order as quickly and carefully as possible.

Order Processing

Orders are processed within 1–2 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

Delivery Times

Netherlands: 1–2 business days
Europe: 2–5 business days
United Kingdom: 3–7 business days

Delivery times are indicative and may vary due to external factors such as busy periods or delays with the carrier.

Shipping Costs

Netherlands: €4.95
Europe: €6.95
United Kingdom: €9.95

We offer free shipping on orders over:

€50 (Netherlands)
€75 (Europe)
€124.99 (United Kingdom)

Tracking

Once your order has been shipped, you will receive an email with a track & trace code so you can follow your package.

Delays

Although we do our best to deliver within the stated delivery times, we cannot guarantee exact delivery times. Novélle is not responsible for delays caused by carriers or external circumstances.