Terms and Conditions
Last updated: May 6, 2026
Welcome to Novélle.
These Terms of Service ("Terms") apply to your use of our website and webshop (the "Services"). By using our Services, you agree to these terms and our privacy policy.
If you do not agree, please do not use our Services.
1. Use of the website
You may only use our website for legal purposes. It is not permitted to misuse the Services or disrupt their operation.
We reserve the right to refuse service at any time.
2. Product Information
We do our best to display our products as accurately as possible. However, colors and display may vary depending on your screen or device.
Product information, prices, and availability may change at any time.
3. Orders
By placing an order, you make an offer to purchase.
An order is only final after payment has been successfully processed and confirmed.
We reserve the right to refuse or cancel orders.
4. Prices and payments
All prices are displayed at the time of purchase and may change without prior notice.
Payments are securely processed via external payment providers. You are responsible for providing correct payment details.
5. Shipping
Delivery times are indicative and may vary. We are not responsible for delays caused by carriers or external factors.
For more information, please refer to our shipping policy.
6. Returns
Returns are possible according to our return policy.
For more information, please refer to our Return and Refund Policy.
7. Liability
Novélle is not liable for indirect or consequential damages resulting from the use of our products or Services.
This does not affect your legal rights as a consumer.
8. Intellectual Property
All content on this website, including texts, images, logos, and designs, is the property of Novélle and may not be used without permission.
9. Third-party services
Our webshop may be supported by external parties such as Shopify, payment providers, and shipping services.
We are not responsible for the actions of these parties.
10. Privacy
Your personal data will be processed according to our privacy policy.
11. Changes
We reserve the right to amend these terms. The most recent version always applies.
12. Applicable Law
These terms are governed by Dutch law.
13. Contact
For questions about these terms:
info@novelleofficial.nl
KVK: 99535203
