Privacy Policy
Last updated: April 26, 2026
Novélle operates this website and store, including all related services, features, and content (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Services.
By using our Services, you agree to the collection and use of your information as described in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact details (name, address, email, phone number)
- Payment information (processed securely via third-party providers)
- Order and transaction details
- Account information (if applicable)
- Device and browsing data (IP address, browser type, usage data)
- Communication data (messages you send to us)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send updates regarding your order
- Prevent fraud and ensure security
- Send marketing communications (only if you opt in)
Sharing Your Information
We only share your data when necessary, including with:
- Shopify (our e-commerce platform)
- Payment providers
- Shipping and logistics partners
- Service providers that help us operate our business
These parties only process your data as required to provide their services.
Shopify
Our store is hosted on Shopify. Shopify may collect and process your data to help deliver and improve the Services.
For more information, please visit:
https://privacy.shopify.com
Your Rights (EU & UK)
If you are located in the EU or UK, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
To exercise your rights, contact us at:
Data Retention
We keep your personal information only as long as necessary to:
- Fulfill orders
- Meet legal obligations
- Resolve disputes
Security
We take reasonable measures to protect your data. However, no method of transmission is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or your data, please contact us: